The Rentcars Customer Choice Awards is an annual award that recognizes exceptional service from national and international car rental companies. The ranking is based on the evaluations of Rentcars customers, who score in categories such as: vehicle condition, store facilities and customer service.
RCCA Winning Car Rentals
With much joy and prestige, in February 2022, we celebrate the big winners of the 2ᵃ edition of the award. The below rental companies received scores higher than 9 by Rentcars customers in one or more locations. Check out:
- Alamo (46 winning locations)
- AlternativaCar (1 winning location)
- Alugue Brasil (1 winning location)
- ASA (1 winning location)
- Budget (1 winning location)
- Cael (2 winning locations)
- Centauro (1 winning location)
- Chilean (2 winning locations)
- Dollar (1 winning location)
- Ecodrive (1 winning location)
- Econorent (1 winning location)
- Enterprise (10 winning locations)
- Europcar (4 winning locations)
- Foco (4 winning locations)
- Gold (1 winning location)
- Guerin (5 winning locations)
- Hertz (4 winning locations)
- Keddy (1 winning location)
- Localiza (85 winning locations)
- LocarX (1 winning location)
- Lotus (1 winning location)
- Maxirent (1 winning location)
- Mex (1 winning location)
- Movami (1 winning location)
- Movida (62 winning locations)
- National (2 winning locations)
- Rental Plus (3 winning locations)
- Rhodium (1 winning location)
- SDA (1 winning location)
- Sixt (5 winning locations)
- Turisprime (1 winning location)
- Unidas (63 winning locations)
- Viaggiare (1 winning location)
- Vip Service (1 winning location)
Understand how the award works
To recognize all the effort and dedication of Rentcars’ partner companies, in Brazil and all over the world, this award was created to formalize and honor those who deliver much more than a service: they are partners who deliver attention, respect, credibility, professionalism and, most of all, an excellent car rental experience.
Therefore, besides the trophy that represents a unique service, the winning Rentcars Customer Choice Awards will receive an exclusive stamp on Rentcars website. This way, when clients search for destinations and dates, they’ll be able to see, among all the options, the rental companies that were the best evaluated in 2021.
How can I participate?
The rental companies will be able to participate when they have a rating higher than 9 on rentcars.com and have at least 5 Rentcars customer reviews.
How is the rating score calculated?
The rating score is based on the average score of all customer reviews published on the Rentcars website and app between December 2020 to December 2021.
How is each evaluation score generated?
At the end of the rental contract, customers evaluate their experience at the rental company by applying a score from 0 to 10. Then, the customer can distribute grades from 0 to 10 for specific requirements, such as: vehicle condition, store facility, and store service.
How will the prizes be awarded?
Starting this year, all prizes will be digital. This means that you don’t have to wait to receive your prize, it’ll all be by email! In addition, we’ll include a link to download the complete digital kit.
The digital kit includes a letter from Rentcars CEO Francisco Millarch, a special congratulatory video, a shareable digital award, two printable awards, a pack of social media pieces, a digital sticker, and tips on how to share the news of your achievement. The download is available until March, 2022.
What is Rentcars’ part in the calculation of the score?
The ratings posted online refer to reviews conducted within the last 365 days, with more recent ratings given greater weight than older ratings. The individual scores reflect the experiences the clients have had and contribute exclusively to the evaluation score of each rental company.
Any questions? Send your message to rcca@rentcars.com and we’ll get back to you as soon as possible.
O post Rentcars Customer Choice Awards: the award for the best reviewed car rental companies of 2021 apareceu primeiro em Rentcars.com Blog.
Frequently Asked Questions
What are the requirements to rent a car from Portugal?
Portugal requires an international driving licence to rent a vehicle. You should also have proof of insurance and valid credit cards for payment purposes.
The rental company usually asks you to provide a passport / national ID card when booking.
Portugal may ask you to provide two forms of identification when renting a vehicle.
These documents must be provided by law in order for the vehicle to comply with European Union regulations concerning road traffic safety. You may not be allowed to drive the vehicle if you are unsure of your identity.
You will need a translation from your country's Driver Licensing Authority if you don't have an International Driving License.
This document must then be translated to Portuguese and submitted with all the documentation. This document costs between $20 and $30 USD depending on where you live.
You may not be allowed to enter the vehicle if you fail to provide a copy your official translation.
Chase Sapphire covers car rental insurance in Ireland
You can add EUR15 per day to your vehicle insurance. You can also access a wide range of optional extras, including breakdown assistance, theft insurance, and personal accident insurance.
Are there automatic transmissions in Europe for rental cars?
Yes. Rental agencies do not rent vehicles without an automatic transmission because they are very expensive to repair if you damage them while driving them around. It would be expensive to replace all those parts every time you cause damage to the vehicle's bodywork.
Renting a car abroad requires that you have an automatic transmission.
Which place is the easiest to rent a car?
The most common places to rent cars are airports, rental agencies, hotels, etc.
Use online travel sites such Expedia and Priceline to find the closest airport location.
Local rental companies may be worth considering if they offer services near you. These are usually cheaper and easier than booking on an airline website.
Consider public transportation if you are renting a car less than two weeks. You could take advantage of city-wide bus passes, which allow unlimited rides within a certain area.
You may be able rent a convertible if you are traveling with kids. Some people prefer them because they provide more protection for their kids.
What is the best European road trip?
It is important to take time to stop at interesting spots along the road, rather than driving from A to B in the quickest possible.
There are many wonderful roads in Europe but none as beautiful as this route between Venice, Dubrovnik.
For much of the trip, you'll be driving through stunning scenery. There are many stops along the route to enjoy all the sights.
The highlights include the islands of Lido di Jesolo and Torcello on Lake Garda, the Dolomites and Lake Como in northern Italy, and the walled medieval city of Carcassonne in southern France.
Statistics
- For canceled trips two days or shorter, a guest is charged 50% of one day's trip cost. (insider.com)
- If you're a member of AAA, you might also be able to snag discounts of 10 percent at Thrifty, and 8 percent at Dollar. (afar.com)
- I'd say 70% of the time, we have a hassle-free encounter, but there have been certain companies that we prefer not to use anymore. (theworldpursuit.com)
- The perks vary from partner to partner, but you can expect discounts of up to 35 percent on some rentals and the ability to earn anywhere from 50 bonus American AAdvantage miles per day or 500 per rental. (afar.com)
- Save up to 30% on your rental car in Europe when you book with us today. (autoeurope.com)
External Links
jdpower.com
- 2021 North America Rental Car Satisfaction Study
- 2019 North America Rental Car Satisfaction Study | J.D. Power
avis.com
autoslash.com
sixt.com
How To
What to consider when booking a rental car
Before I book a car rental, what should I do?
These are some things to consider if you plan on renting a car.
- You have the option to choose from a variety of car types (small, medium, large, and SUVs as well as minivans).
- The price of renting depends on the type of vehicle. For small vehicles and compact cars, it starts at $15 per hour. Larger vehicles will cost more.
- Other than the daily price, there are additional charges depending on how long the vehicle is rented, such mileage fees.
- If you rent out your vehicle, you will be charged extra fees.
- Renting a car lets you travel at any hour of your choosing. But, there are some restrictions. For example, you cannot rent a car during rush hour.
- Make sure you have a budget when choosing a car model. Check whether the car comes with air conditioning. This is extremely useful in hot weather.
- It is important that you reserve your car well in advance, especially if you are looking for a particular kind of car. Many people don’t realize they need one until the very last minute.
- Safety features come standard in all rental cars. A blanket and first aid kit are still recommended for emergencies.
- Consider adding a collision damage waiver on your rental. Although this is not mandatory, it will help you save money on your insurance.
- If you have specific needs, you can make a request during your reservation or at arrival.
- Be sure to pack everything you own and bring your credit and ID cards.
- Keep your eyes open while driving. Focus on the road and stay focused.
- If you get into an accident, contact the police immediately.
- Make sure that you return the vehicle to its original location after you are done using it. Otherwise you'll be fined.
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